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How Your Company Can Learn from the ALS Ice Bucket Challenge Posted: 27 Aug 2014 07:49 AM PDT You might be living under a rock if you haven't heard about the ice bucket challenge to raise awareness for ALS. All month long, social media has been inundated with videos of people getting buckets of ice water dumped on them. Those people accepted the "challenge." In the video, they also pass along the challenge to friends. The idea is that people can either accept the challenge—have a bucket of freezing water dumped on them—or donate to an ALS charity. Or they can do both. Most people have been doing both. Get this: As of August 21, The ALS Association has received $41.8 million in donations compared to $2.1 million during the same time period last year. Only a creative idea sparked attention to a good cause resulting in a 1,890% increase in donations. ALS is amyotrophic lateral sclerosis, commonly known as the Lou Gehrig disease. It affects nerve cells in the brain and spinal cord, causing lost control of muscle movement. It can lead to paralysis and death. So what does dumping a bucket of ice on yourself and telling your friends to do the same have to do with ALS? Absolutely nothing. But it works because it tugs on aspects of our society that are relevant:
The fuel for the idea is the epitome of marketing. How can your company learn from this phenomenon and use it as a model?
Frankly, your product or service might not be a very tantalizing or exciting one, no matter how useful it is. But your marketing strategies can be tantalizing and exciting. Focus on building the customer's trust in your company, belief in your product or service and the vision of how it might change that person's life. |
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