ProBlogger: 5 Steps to Determine the Right Social Media Content for You

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5 Steps to Determine the Right Social Media Content for You Posted: 27 Mar 2014 09:02 AM PDT This is a guest contribution from Benjamin Taylor, of Eloqua. At the core, one of the biggest goals of social media is to foster and maintain engagement.  Anyone can create a social media account, but one of the hardest parts is to determine what kind of content you should be sharing. It's safe to say that you have a good idea of what your niche or market finds valuable, but that is only a piece of the puzzle. Really having a true understanding of content and what/how it should be delivered takes some work. I've outlined five steps below that will enable you to determine how and what kind of content to share, when to share, and more. Guidelines When determining what kind of content to share, there needs to be a criteria or guidelines on what is or isn't good content. What I mean by this is, the content MIGHT be interesting and valuable, but so what? With social media, the purpose is to deliver value AND be social so if content is being shared but it's not generating any sort of socialization, then how valuable is it really? You're looking for content that has a high # of shares, likes, RT's, comments, Ect. These are the factors you want to pay close attention to. If a post is creating conversation from all corners; B2C and C2C, then the post is a success and this is the type of content you want to strive and push for. Listen and read Before you know what kind of content to share, look at what others are sharing. Far too many times I have come across brands and pages that share content that THEY believe to be valuable, but in reality is not what their audience values. How many times do we really want to read about your latest company press release or how your product or service is the best?! If you had a friend and all they did was talk about themselves and how great they felt they were, would you really want to talk to them often?  The goal here is you want to share content that pulls people in, fosters conversation, and keeps them coming back. Okay, but how?  The first step is to search and listen. Look at where people are sharing the most content, the type of content they're sharing, and what is generating the most interaction. This will be important in moving forward. Categorize and Analyze Okay, so you've been listening and have done your research into what's going on in the social-sphere.  Now it's time to analyze.  Digesting all your research into the type of content can be a little overwhelming, and even harder to analyze and deliver, so categorizing and organizing the data will help. You can use a basic program like Excel to help manage your information. First, create categories for the type of platform the content is being shared on; Blog, Facebook, Twitter, LinkedIn, Pinterest, etc.  It's going to be important to know where the interacting is occurring. From there, create categories for the types of posts; questions, sales driven, industry specific, photo, video, etc. From there, you can dive even deeper and create sub-categories, for instance if it was a picture: meme, company photo, industry photo, picture accompanied by article, picture accompanied with text, and so on. Look at the times things are being shared too. Assign numbers for the amounts of interactions/shares it received to help determine the level of social power the posts had. By categorizing and quantifying your research, you will be able to notice trends and themes in the social-sphere.  This will enable you to have a much better idea of the type of content to share. Another bright side of doing all of this is you can create visual interpretations of your research and analyze what can be presented and easily digested by parties that are not directly involved with the project, such as higher level managers and clients. Content Search Now you have a good idea of the type of posts that are working the best and where they're happening. Now it's time to find to help and aid in your own content, so where do we go? One of the easiest ways to determine the topic for your next status update or blog post is by searching out various sources for information.  Some of my favorite places to find content ideas are Industry blogs or websites: See what the hot topics are and what others are sharing Your competition: What are your competitors writing about? See what they're doing and make it better YouTube: What videos are popular right now? How come? Flickr/Pinterest: Visuals can lend a good hand in inspiration in what to share News Outlets: What's happening in the world? Twitter: What are others sharing? Facebook: What are others sharing? Be mindful So now you're ready to start sharing content, you've done the research and analysis and it's time to get social. There are just a few best practices that I think are important to be mindful of in any type of content you're sharing. They are listed below: Create goals or benchmarks: Determine your goals and what you value as a success for your social media campaign. Don't set unrealistic expectations but go into it with an agenda and game plan of what you want to accomplish. Monitor and analyze results: Take a look at what you've been doing, what has and hasn't worked and push forward to improve your brand to take it to the next level of social media success. Bolster your brand image: Make sure the content you're sharing aligns with your brand in some way, and still says relevant to your audience. Ex: Your pizza business wants to be seen as the interesting and engaging pizza brand that is cool, not just the pizza brand that shares funny memes. Share others content: You're not the only one with great content, so is everyone else. Share their content, help them out, and extend your reach as well as theirs. Be consistent: In order to keep your audience coming back, be consistent in sharing great content. Don't over post but by posting daily, they know they can expect content from you. Now if you follow these steps, you'll be in a much better place to be creating and sharing creative, relevant, valuable and most importantly engaging content on your social media platforms. Don't fall into the habit that so many others have and just skip by on social media…stand out and let your content be the voice! Benjamin Taylor is a writer for Eloqua, an international online marketing firm that provides social media marketing and asset management software. His professional insights are surpassed only by his rugged good looks, quick wit, and personal charm. Originally at: Blog Tips at ProBlogger 5 Steps to Determine the Right Social Media Content for You

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Shoemoney - Skills To Pay The Bills

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Are You Making These Costly Adwords Campaign Structure Mistakes and Missing Out On Your Most Valuable Customers? Posted: 27 Mar 2014 06:53 AM PDT Creating killer Adwords campaign structures is probably the most misunderstood (yet ridiculously important) element of your PPC strategy. If you are like most search advertisers, there probably isn’t much rhyme or reason to your campaign structure. A good portion of the PPC I manage involves taking over accounts that other people have been built out (and mismanaged). The one universal mistake I see over and over again is misaligned campaigns. I have seen clients where every single ad group is in it’s own campaign. I have seen campaigns where there is only one campaign for everything. Odds are, if you are somewhat sophisticated, you have at least separated our your content network from your search network. Perhaps if you are even more sophisticated, you have campaigns separated by geography or other settings within your Adwords account. There are two main reasons why choosing the right campaign structure is crucial. The first reason is that your campaign settings apply to every ad group and keyword in that campaign. For example, I have a prostate cancer center as a client and people travel from all over the world to see them. I want to use a location extension to people within driving distance of his office, but anyone outside that area, I need to get them to the website to learn about their amazing treatments, before we drop the bomb on them that they need to travel for the treatment. Technically I can enable and disable location extensions by the ad group, but since my keywords are not location specific, that is not an option. So, for this client I needed two different campaigns. One targeting the several states someone could drive from to his office, and one targeting the rest of the world. Another simple example is branded search. There are lots of reasons to bid on your own brand name, but the main reason is to protect your turf. A competitor can bid on your brand name even if it’s trademarked. However, since it’s your own brand, your quality score will be much higher than your competitors, so bidding on your own brand will be much cheaper. Also, you really want to own the top position for your brand name, so that they only click on your ad or organic listing, so you might want to set your bidding strategy differently for branded search. For example, targeting the top position. However, the second reason for putting a lot of strategy and thought into your campaign choices is even more important. Your budget is set on a campaign by campaign basis. This means that if you have a limited ad budget, you have to spread it out across your various campaigns. This is a very big deal, because if you are running out of budget in a certain campaign, you will miss impressions. Here’s the problem. What if one type of searcher or keyword is much more valuable than another. For example, let’s say you sell furniture, and offer free shipping. You of course bake your shipping price into your total price. However, the cost to ship to a place near your distributions centers is often a fraction of the cost to ship cross country. Your pricing reflects the worst case scenario or maybe your average shipping cost, but you make much more money off the people that live near your distribution center. Now, you can of course set your bid modifiers in account settings to raise your bids in those markets, which is a good idea, but what happens if you run out of budget in middle of the day? Let’s give an example. you have a distribution center in Los Angeles, and you are based in NY. You run out of budget at 4pm, but it’s still only 1pm in LA. That means, you are burning budget all across the country, and missing out on a good portion of the potential in the LA and west coast markets. A better example would be a dental practice which does cleanings, and root canals. The value of a cleaning patient after costs could be under $50, but the value of a root canal patient could be worth over $1000. There will probably be more searches a day for the cleanings and other routine procedures, but the root canal searches are far and few between. What happens if you lump them all into the same campaign and you run out of budget? You will miss out on your most valuable customers due to a poor choice in setting up your campaigns. If you build out different campaigns for each ad group, you end up splitting up your budget too thin, and half your campaigns will  miss out on valuable traffic. If you build out everything into one campaign, you will probably miss out on your valuable visitors due to running out of budget throughout the day. What should you do? What are the campaign structures that top professionals use? Well, there are a few, but the underlying concept should be around maximizing your bottom line. Another example is accelerated spend versus standard spend. The difference is simple. Accelerated shows your ad to every query until you run out of budget. The standard tries to spread your budget out throughout the day. If we go back the dentist example above, he should probably allocate the bulk of his budget to a root canal, or high value patient campaign, and set it at accelerated spend. After all, he wants to maximize on those patients. The rest of the budget should be sent to the lower value campaign, which you should probably only do standard spend so your budget lasts. Especially if its possible that searches after work convert better than those in the morning. Probably the biggest mistake ppc vendors and advertisers make is not putting a lot of thought and strategy into their campaign structures. Tony Hsieh, Zappos CEO, and the author of Delivering Happiness explains that the most important decision in poker (and business) is choosing the right table to sit at. The size of the market, and the competitive landscape are more important than how you play the game. He uses a seller of 7 finger gloves as an example, you can be the best at making 7 finger gloves, but how many people have 7 fingers on their hands? The great part about Search marketing is you get to set the table you sit at, so make sure to set it right! If you want to get more advanced you can try the Alpha-Beta campaign structure which is meant to maximize quality score and conversions. Quality scores are calculated on a campaign basis as well, so if you have high performing keywords and ads, it might make sense to put them into their own campaign and ad groups to maximize on quality score. For those that need a crash course, quality score times bid price equals ad rank, which determines the position on the page you appear as well as the cost you pay per click. So, maximizing quality scores can translate into higher positions, and cheaper clicks. This is an oversimplified explanation, but the main point is that not only do you have a keyword based quality score and an ad group based quality score, but you also have a campaign based quality score. The Alpha-Beta campaign structure works as follows. You create your Alpha campaigns the same way you would build out your account from scratch. So, follow the tip above to build out your campaigns based on value of the customer, and the various settings limitations. This way you can allocate budget where it will produce the highest ROI, not just where it seems you need it. Label those initial campaigns as Alpha, and start running your ads. Odds are, you are starting with broad modifier keywords for the most part, but even if you aren’t you are trying to figure out which keywords produce the best conversions. As you identify a winning keyword, ad, and landing page, create a new Beta Campaign, which clones the settings of your corresponding Alpha campaign. Now, place that keyword as exact match into an ad group on it’s own. Use the ad that you know is working well, and add it to that ad group, and perhaps explore creating a second variation of that ad to test against it. Since this is likely a single keyword ad group, you can remove dynamically inserted keywords and craft a new ad that is hyper relevant. Important: make sure to add this exact match keyword as an exact match negative keyword to your corresponding Alpha campaign. This will make sure that the right ad is triggered by that exact query. Perry Marshall calls this the peel and stick formula, but I don’t think his method recommends using a new campaign. The reason here to use a new campaign is that you can allocate budget to it properly, and maybe use a bid rule to buy top position, or what not. Here’s the bottom line: Unless you have unlimited budgets, or you want to miss out on your most valuable visitors, you need to put a lot of thought into exactly how you want to structure your campaigns. You need to familiarize yourself with all the different campaign wide settings, and spend time thinking about who your most valuable customers are before starting to build your campaigns. If you are going to work with limited resources, make sure to focus your spend where it will count the most, and the best way to do that is to build your campaigns around focusing on your most valuable customers. It would really suck to have your budgets run out on a daily basis, but burn through it on lower value keywords and customers. How do you figure out which keywords and customers will prove to drive the highest value visitors? Well, the best way is to create personas, and map out of a search funnel. If you are a real estate broker, odds are, finding exclusives and new sellers is more valuable than finding buyers. So, I would try to separate out which terms a seller is more likely to search, and break those out into their own campaign. The truth is though, you can always fix this issue after the fact. It gets a little harder of course, but the same way you can run an Alpha-Beta campaign, you can discover high value keywords, and break them out into their own campaign. Similarly, you can take two similar campaigns, and group them together to focus your strategy. I would recommend using a tool like adwords editor for this as you can easily copy and paste ads, keywords, ad groups and entire campaigns and quickly paste them into the appropriate place. Like Everything Else in Life…Fortune Favors The Prepared Mind!!! Want to really stay prepared, You can get my list of my top 5 PPC tools here. I am working on a new tool to help you keep an eye on your PPC vendor by reporting to you about how much work they are actually doing for you. If you want early beta access, sign up here. Trying to increase your Google rank that is like no other?

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